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MyBandLife

CONTACT & SUPPORT

Good songs.
Real connection.
A little help.

A question before your first song? A little stuck along the way? You’re in the right place.

Ask a question Contact the team

From your first idea to the final chorus.
We’ll help you find your next step.

Ask MyBand

AI assistant · Powered by xAI

MYBAND · AI

Hi! Let’s get you back to the good stuff.

I can help you understand how MyBand Life works, explore song options, or find your next step. What would you like to know?

AI can make mistakes and can’t access your account. Messages go to xAI for a reply. Please leave out private details. Privacy

Need a person? Contact the team

THE HUMAN SIDE

Some things need
a person.

Account trouble, a song that needs attention, or a question about a purchase. Tell us what’s going on.

Email the teamsupport@myband.lifeNo account needed · Opens your email app

For order questions, include your order reference and the email you used to buy. Never send passwords or card details.

Sign in to your account

Send a request

Already have an account? Sign in to send a request linked to your account. If you can’t sign in, or just have a question, email the team instead.

Please leave out private story details, passwords and card numbers.

A GOOD PLACE TO START

A few quick answers.

The essentials, without the back-and-forth.

How does MyBand Life work?

Choose the person or occasion, share a few memories, and pick a musical style. You can type your story or use the voice interview. Review and edit your lyrics before creating a recording. Listen to the available preview before buying.

Start your song
How much does a song cost?

One song project is £19, US$24.99, A$29.99, NZ$34.99. A four-song pack is £39.99, US$39.99, A$59.99, NZ$69.99. Choose your currency at checkout. It’s a one-time payment, with no subscription. Each project includes up to three recording attempts.

Read the purchase terms
Where can I find my songs?

Open My songs and sign in with the account you used for your purchase. On-device drafts stay in the browser where you created them; signing in does not automatically upload them. Cloud drafts are saved when you choose to save them to your account.

Open My songs
Can I get help with a payment or refund?

Yes. Contact the team with your order reference and a short description of the problem. Use the support form when signed in, or email us. Refund eligibility depends on your purchase and download history; the assistant cannot check an order or issue a refund.

Read the refund policy

The business behind MyBand Life

MyBand Life is operated by JENGU LTD.

Registered in England and Wales. Company number 14157991.

Registered office: 5 Reynolds Court, Bath Road, Thatcham, England, RG18 3JN.

support@myband.life